Careers

Account Sales Executive – Hospitality Managed Services
Remote | Travel ~25%

The Role

We’re looking for a high-energy Account Executive to drive growth within our hospitality vertical. You won’t just be selling IT; you’ll be helping hotels, resorts, and casinos protect and maximize operational efficiency of their most vital infrastructure & technology assets. This will translate to having reliable and robust infrastructure available to create seamless guest experiences. Your goal is to identify pain points—like spotty guest Wi-Fi, outdated POS/PMS systems, or cybersecurity risks—and position our managed services offerings as the essential solution to protect against malware, virus and cybersecurity threats. The Account Executive role key responsibility will be to maximize M7’s position (share) in the marketplace and increasing revenue.

What You’ll Do

• Identification and Onboarding of New Accounts: Proactively identify and selectively engage key decision-makers (Owners, Asset Managers, Properties’ leadership, IT Leadership) at new property management and hotel ownership groups. Understand the unique needs of these organizations and align with M7 offerings. Gain multi-year contracts & project implementations with net new clients. Maintain consistent engagement with clients through quarterly business reviews conducted both in person and virtually to assess performance and discuss ongoing programs.
• Pipeline Management: Own the full sales cycle from initial outreach to contract negotiation and handoff to the implementation team. Maintain accurate and updated pipeline of opportunities in CRM.
• Business Development and outreach: Collaborate with inside sales, marketing, Leadership Team and Client Experience Manager to develop and execute targeted marketing campaigns to recruit new business and in some cases support current client portfolio expansion. Use direct marketing, sequence selling and CRM integration to penetrate the new business market.
• Consultative Sales Approach: Maintain a service-first sales mentality by understanding each client’s unique needs for technological deployment. Be a problem solver and aim to match M7’s services offerings with finding solutions for clients.
• Industry Expert: Stay ahead of hospitality tech trends (e.g., contactless check-in, IoT integration, Anti-virus, etc.) to act as a trusted advisor.
• Attend Select Events: Be present at select brand shows or industry trade events to meet with current clients, stay ahead of industry trends and use as opportunity for prospecting and new client engagement.

What You Bring

• Experience: A minimum of three years in B2B sales, preferably within the hospitality industry or managed services (MSP), or experience in direct sales to the hospitality sector.
• The “Rolodex”: Having prior contacts in hospitality is a significant advantage.
• Communication: You are skilled at converting technical terminology into meaningful business insights that resonate with hotel owners. Demonstrate active listening to thoroughly understand client requirements and optimize the value and solutions offered by M7.
• Grit: A proven track record of hitting and exceeding monthly recurring revenue (MRR) targets.
• Collaborative: Able to work with the organization at all levels. Seeking information from others as well bringing fresh ideas to each situation.
• Creative: Solve problems and bring solutions by thinking outside the box. Use resources to make each client feel “beyond satisfied” that their technology is handled by the best team in the industry.

Details

• Remote – WFH primarily
• Travel – Attendance at trade shows, brand exhibitions, and client headquarters is estimated at 25%, though this figure may ultimately be higher, particularly initially.
• Compensation Structure: Base Salary + Bonus based on management plan
• Benefits: Healthcare, PTO, 401(k) available, details provided upon application