Privacy Policy

We operate the https://m7services.com/ website.

M7 Services, LLC (“M7 Services,” “M7,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information entrusted to us.

This Privacy Policy describes how we collect, use, disclose, retain, and protect personal information when you visit our website, communicate with us, or otherwise interact with M7 Services. It also describes certain privacy rights that may be available to you depending on where you reside and the laws applicable to M7 Services.

This Privacy Policy applies primarily to information M7 Services collects for its own business purposes through its website and related business interactions.

Where M7 Services processes personal information on behalf of a customer in connection with managed IT, cybersecurity, support, cloud, or other managed services, M7 generally processes that information in accordance with the applicable customer agreement, service agreement, data processing terms, and the customer’s instructions.

Information We Collect

Depending on how you interact with M7 Services, we may collect the following categories of information:

Personal and Business Contact Information

This may include:

First and last name
Business name and job title
Email address
Telephone number
Mailing or business address
Information submitted through website forms
Other information you voluntarily provide when communicating with us

Technical and Usage Information

When you access our website, we may automatically collect certain technical information, including:

Internet Protocol (IP) address
Browser type and version
Device and operating system information
Pages visited
Date and time of access
Referring website or source
Time spent on pages
Device identifiers
Diagnostic and security information

Customer and Service Information

In connection with providing services to our customers, M7 may receive or process information necessary to provide, manage, secure, support, troubleshoot, or improve those services.

Depending on the services provided, this information may include business contact information, account information, system or network information, support records, service tickets, logs, device information, and other information provided by or on behalf of our customers.

When M7 processes personal information on behalf of a customer, the customer generally determines the purposes and means of processing, and M7 acts as a service provider, processor, contractor, or similar role as defined under applicable law.

How We Collect Information

We may collect information:

Directly from you when you contact us, submit a form, request information, or communicate with M7;
From customers in connection with services M7 provides;
Automatically through cookies, analytics, logs, and similar technologies;
From service providers and business partners; and
From publicly available or other lawful sources where appropriate.

How We Use Information

M7 may use personal information for legitimate business and operational purposes, including to:

Provide, operate, maintain, and support our services;
Respond to inquiries, requests, and support needs;
Manage customer and business relationships;
Provide managed IT, cybersecurity, cloud, help desk, network, and related services;
Authenticate users and manage authorized access;
Monitor, maintain, and secure systems, services, and networks;
Detect, investigate, respond to, and help prevent cybersecurity incidents, fraud, abuse, and unauthorized activity;
Troubleshoot technical issues;
Process transactions and manage billing and business operations;
Maintain appropriate operational, security, and business records;
Improve our website, services, processes, security, and customer experience;
Perform analytics and measure website and service performance;
Communicate administrative, service, security, and business information;
Manage and evaluate service providers and vendors;
Comply with contractual obligations;
Comply with applicable laws, regulations, legal processes, and regulatory requirements; and
Establish, exercise, or defend legal claims.

M7 seeks to collect and process information that is reasonably necessary and proportionate to the applicable business purpose.

Cookies and Similar Technologies

M7 may use cookies and similar technologies to operate and secure our website, maintain functionality, remember preferences, understand website usage, and improve website performance.

These technologies may include:

Session cookies
Preference cookies
Security cookies
Analytics cookies or technologies
Tags, pixels, or similar technologies, where applicable

You may configure your browser to refuse or limit certain cookies. Disabling cookies may affect the functionality of certain portions of the website.

Where required by applicable law, M7 will provide appropriate choices or obtain appropriate consent before using non-essential cookies or similar tracking technologies.

Analytics

M7 may use third-party analytics services, such as Google Analytics or similar technologies, to understand how visitors use our website.

These providers may process information such as IP addresses, browser and device information, pages visited, and website interactions in accordance with their respective privacy practices.

Where required by applicable law, analytics technologies will be subject to applicable consent or opt-out requirements.

How We Disclose Information

M7 may disclose personal information where reasonably necessary for legitimate business purposes, including to:

Vendors, contractors, and service providers supporting M7’s operations;
Hosting, cloud, software, communications, cybersecurity, analytics, and other technology providers;
Professional advisers, such as legal, accounting, audit, insurance, and compliance providers;
Customers when information is processed in connection with services provided to those customers;
Government agencies, regulators, courts, law enforcement, or other parties where disclosure is required or permitted by law;
Parties involved in an actual or proposed merger, acquisition, financing, restructuring, sale of assets, or similar business transaction; and
Other parties with your authorization or as otherwise permitted by applicable law.

M7 expects service providers processing information on its behalf to protect that information and use it only for authorized purposes, subject to applicable contractual and legal requirements.

M7 does not sell personal information for monetary consideration.

If M7 engages in activities that constitute a “sale,” “sharing,” targeted advertising, or another regulated disclosure under applicable privacy law, M7 will provide notices and choices required by applicable law

Information Security

M7 maintains administrative, technical, physical, and organizational safeguards designed to protect information against unauthorized access, acquisition, disclosure, alteration, destruction, loss, or misuse.

Depending on the information, systems, services, and risks involved, safeguards may include:

Identity and access controls;
Authentication and authorization controls;
Encryption and secure communication technologies;
Network, endpoint, and system security controls;
Logging, monitoring, and security review;
Vulnerability and risk management;
Backup and recovery measures;
Security policies and procedures;
Employee security awareness and training;
Supplier and third-party security considerations;
Information-security incident management and response procedures; and
Business continuity and recovery measures.

M7 reviews information-security risks and safeguards as part of its information security management practices.

No electronic transmission, storage system, or security measure can guarantee absolute security. M7 therefore applies safeguards based on applicable risks, business requirements, contractual obligations, and legal and regulatory requirements.

Information Security Management

M7 maintains an Information Security Management System (“ISMS”) designed to support the confidentiality, integrity, and availability of information and to manage information-security risks.

Our information-security practices may include risk assessment and treatment, access management, asset management, supplier security, incident management, business continuity, security awareness, monitoring, review, and continual improvement.

M7 periodically reviews its information-security policies, procedures, risks, controls, and applicable legal, regulatory, contractual, and business requirements.

This Privacy Policy forms part of M7’s broader commitment to responsible information handling but does not replace M7’s internal information-security policies, contractual obligations, or customer-specific security requirements.

Data Retention and Secure Disposal

M7 retains personal information for only as long as reasonably necessary for the purpose for which it was collected or processed, taking into account:

Business and operational requirements;
Customer and contractual requirements;
Legal and regulatory requirements;
Information-security requirements;
Dispute and legal-claim requirements; and
Applicable record-retention requirements.

When information is no longer reasonably required, M7 may securely delete, destroy, anonymize, or otherwise dispose of it in accordance with applicable policies, contractual requirements, and law

Data Accuracy and Access

M7 takes reasonable measures, where appropriate, to maintain personal information that is accurate, relevant, and reasonably necessary for the purposes for which it is processed.

Access to personal and confidential information is limited according to legitimate business needs, authorized responsibilities, contractual obligations, and applicable security requirements.

International and Cross-Border Data Transfers

M7 operates in the United States and may use employees, contractors, affiliates, service providers, or technology resources located in other jurisdictions.

Accordingly, information may be accessed, transferred, stored, or processed outside the state, province, or country in which it was originally collected.

Where required by applicable law or contractual obligations, M7 will use appropriate safeguards or mechanisms for international or cross-border transfers of personal information.

Your Privacy Rights

Depending on where you reside and applicable law, you may have certain rights concerning your personal information, which may include the right to:

Confirm whether M7 is processing your personal information;
Access certain personal information M7 maintains about you;
Correct inaccurate personal information;
Request deletion of certain personal information;
Obtain a copy of certain personal information;
Opt out of certain sales or sharing of personal information, where applicable;
Opt out of targeted advertising or certain profiling, where applicable;
Limit certain uses or disclosures of sensitive personal information, where applicable;
Withdraw consent where processing is based upon consent; and
Exercise applicable privacy rights without unlawful discrimination or retaliation.

These rights are subject to applicable legal limitations and exceptions.

M7 may take reasonable measures to verify your identity before processing a request.

Where permitted by applicable law, an authorized agent may submit certain requests on your behalf, subject to appropriate authorization and verification.

Texas Privacy Rights

The Texas Data Privacy and Security Act (TDPSA) provides qualifying Texas consumers with certain rights regarding their personal data.

Where the TDPSA applies, these rights may include the right to:

Confirm whether personal data is being processed and access that personal data;
Correct inaccuracies in personal data;
Request deletion of certain personal data;
Obtain certain personal data in a portable format;
Opt out of targeted advertising;
Opt out of the sale of personal data;
Opt out of certain profiling activities; and
Exercise applicable privacy rights without unlawful discrimination.

M7 Services will process qualifying requests and provide any required appeal process in accordance with applicable law.

Official Resources:

Texas Attorney General — Texas Data Privacy and Security Act (TDPSA)
Texas Attorney General — Consumer Privacy Rights

California Privacy Rights

Where the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), applies, qualifying California residents may have rights including:

The right to know or access certain personal information;
The right to request deletion of personal information, subject to applicable exceptions;
The right to correct inaccurate personal information;
The right to opt out of the sale or sharing of personal information;
The right to limit certain uses and disclosures of sensitive personal information, where applicable; and
The right to exercise applicable privacy rights without unlawful discrimination.

These rights and obligations apply only to the extent required under applicable California law.

Official Resource:

California Department of Justice, Office of the Attorney General — California Consumer Privacy Act (CCPA)

Other U.S. State Privacy Rights

Residents of other U.S. states may have additional rights under applicable state privacy laws.

Where a state privacy law applies to M7 Services and the individual concerned, M7 will process qualifying privacy requests in accordance with applicable requirements.

For example, applicable laws may include the Colorado Privacy Act (CPA) and other comprehensive state privacy laws, as amended or enacted from time to time.

Because privacy requirements continue to evolve, M7 will evaluate applicable privacy obligations based on its activities, the jurisdiction involved, applicable statutory thresholds, and other relevant circumstances.

Nothing in this Privacy Policy is intended to create rights beyond those required by applicable law.

Additional Official Resource:

Colorado Attorney General — Colorado Privacy Act

Customer-Controlled Information

As a managed services provider, M7 may process information on behalf of business customers.

When M7 processes personal information on behalf of a customer, that customer may be the applicable controller or business responsible for determining the purposes and means of processing.

M7 processes such information according to applicable customer agreements, documented instructions, contractual obligations, and applicable law.

If M7 receives a privacy request relating to information controlled by one of our customers, M7 may refer the requester to the applicable customer or assist the customer with responding to the request, as appropriate and required.

Service Providers and Supplier Security

M7 relies on third-party providers to support certain business, technology, cloud, security, communications, analytics, and professional functions.

M7 considers information-security and privacy requirements when engaging relevant service providers and may use contractual, security, confidentiality, due-diligence, or other appropriate measures based on the nature of the relationship and associated risks.

Third parties are responsible for complying with their own applicable privacy and security obligations.

Security Incidents

M7 maintains processes for identifying, reporting, assessing, responding to, and managing information-security incidents.

Where an incident involving personal information triggers contractual or legal notification requirements, M7 will address applicable notification and cooperation requirements in accordance with applicable law, contracts, and incident-response procedures.

Children’s Privacy

M7’s website and services are intended primarily for business and professional audiences and are not directed to children.

M7 does not knowingly collect personal information online from children under 13 through its website.

If we become aware that personal information from a child has been collected in circumstances requiring parental consent without appropriate authorization, we will take reasonable steps to delete or otherwise address that information as required by applicable law.

Links to Third-Party Websites

Our website may contain links to websites and services that M7 does not own or control.

M7 is not responsible for the privacy, security, content, or practices of third-party websites or services.

We encourage users to review the applicable privacy notices of third parties before providing personal information.

Legal Disclosures

M7 may preserve or disclose information when reasonably necessary or appropriate to:

Comply with applicable law, regulation, court order, legal process, or governmental request;
Meet regulatory, contractual, audit, or compliance obligations;
Protect the rights, property, systems, or security of M7, our customers, or others;
Detect, investigate, prevent, or respond to fraud, cybersecurity incidents, or unlawful activity;
Protect the health or safety of individuals; or
Establish, exercise, or defend legal claims.

Changes to This Privacy Policy

M7 may periodically review and update this Privacy Policy to reflect changes in:

Applicable legal or regulatory requirements;
Our services and business operations;
Technology;
Information-security and privacy risks;
Contractual requirements; or
Our privacy and security practices.

When material changes are made, M7 will update the Last Updated date above and provide additional notice where required by applicable law.

We encourage users to periodically review this Privacy Policy.

Contact Us and Privacy Requests

If you have questions regarding this Privacy Policy, M7’s privacy practices, or wish to exercise an applicable privacy right, please contact:

M7 Services, LLC
Website: M7 Services
Privacy Requests and General Contact: M7 Services Contact Us page

Please provide sufficient information for M7 to identify and appropriately respond to your request.

Where required by applicable law, M7 will provide information concerning the process for appealing a decision regarding a privacy request.